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Introduction to IBM Tivoli Identity Manager (ITIM) What is Identity and Identity Management? Whose Identity are we managing? ITIM Architecture and its component Logical Component Architecture Physical component Architecture Planning People Planning Role Planning Planning an organization tree Workflow planning Identity Feeds CSV feed, AD feed ITIM Adapters Agent less Adapter Agent Based Adapter ITIM Services and Service Profiles ITIM Policies Adoption Policy Identity Policy Password Policy Provisioning Policy Recertification Policy Separation of Duty Policy Service Selection Policy Provisioning Model Manual Provisioning Automatic Provisioning Entitlements Roles and Groups Defining Roles Defining Groups Entitlement Workflows Life Cycle Management ITIM Administration User Administration Login Administration Password Administration Organization Administration Security Administration Role Administration Services Administration Group Administration Report Administration Policy Administration Workflow Management Activity Administration Requests Administration Auditing and Reporting Customization Problem Determination Troubleshooting Message Guide